Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are cashing out a bonus win or your own funds, understanding the process at Lucky Days Casino saves you time and frustration. Below we cover every step from registration to receiving your money, with clear calculations and practical tips.
What You Need First
- A verified email address and phone number – you will need both during sign-up.
- A valid government-issued ID (passport, driver’s license or national ID card) for KYC verification.
- A proof of address document (utility bill or bank statement dated within the last 3 months).
- A payment method that supports withdrawals – typically the same method used for deposit.
- A stable internet connection and a compatible device (desktop, tablet or smartphone).
- Understanding of the platform’s bonus wagering requirements – knowing the playthrough before you play.
Creating Your Account
- Visit the official site. Click the “Sign Up” or “Register” button on the homepage.
- Fill in the registration form: choose a username, enter your email, create a strong password, and select your currency.
- Provide personal details: full name, date of birth, gender, and residential address. Ensure all information matches your ID exactly.
- Confirm you are over 18 and accept the terms and conditions. Tick the box to agree to the privacy policy.
- Complete the email verification by clicking the link sent to your inbox. Some players also receive an SMS code to verify their phone.
- Log in for the first time and navigate to your account settings to start the KYC process. Upload clear photos of your ID and proof of address.
- Wait for the verification confirmation – this usually takes up to 24 hours but can be faster during business hours.
How Wagering Works
When you claim a bonus at Casino Lucky Days, the amount must be wagered a certain number of times before any winnings can be withdrawn. For example, suppose you deposit €100 and receive a 100% match bonus (€100). The wagering requirement is 35x on the bonus amount:
Calculation:
Bonus amount = €100
Wagering requirement = 35x
Total wagering required = €100 × 35 = €3,500
You must place bets totaling €3,500 before the bonus funds become cash. Each game contributes differently to wagering: slots usually count 100%, table games may count 5–20%, and live dealer games often count 0%. Always check the game contribution percentage – it is listed in the bonus terms.
Example with real play:
You deposit €50, get a €50 bonus at 40x wagering on the bonus. Wagering needed: €50 × 40 = €2,000. If you only play slots (100% contribution), every €1 bet counts as €1. So you need €2,000 in total bets. Betting €10 per spin, you need 200 spins. After meeting the wagering, the bonus balance turns into cash. Any withdrawal must be above the minimum withdrawal limit.
Licence & Player Protection
Lucky Days Casino operates under a licence from the Government of Curacao. This means the platform is regulated but player protections differ from European licences like MGA or UKGC. Important for EU/Nordic players: winnings from this casino may be subject to local income tax. Always check your country’s tax laws. The site uses SSL encryption to secure data and has a responsible gaming policy with deposit limits, session reminders, and self-exclusion tools. For maximum safety, enable two-factor authentication (2FA) in account settings.
Money In, Money Out
Deposits are instant for most methods: Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfers. The minimum deposit is typically €10. Withdrawals are processed within 24–48 hours after KYC approval. The minimum withdrawal is €20, and the maximum per transaction depends on the method – often €4,000 per week. E-wallet withdrawals usually arrive faster (a few hours), while bank transfers may take 3–5 business days. Always use the same method for withdrawal as for deposit when possible.
Support Guide
Here are typical support scenarios and how to handle them:
- Forgotten password: Click “Forgot Password” on the login page. Enter your email and follow the reset link. If you don’t receive it, check spam and contact live chat.
- KYC rejection: Check the reason in the account verification section. Usually the photo is blurry or the document is expired. Re-upload a clear, valid document. If rejected again, contact support via live chat – they will clarify exactly what is needed.
- Withdrawal delayed: First verify that all documents are approved. Then check if you have met wagering requirements on any active bonus. If everything is fine, wait 48 hours. Still delayed? Contact support with your transaction ID.
- Bonus not credited: Ensure you entered the bonus code correctly (if required) and the deposit met the minimum amount. Some bonuses are automatically credited – if not, contact support within 24 hours.
- Account locked: Try resetting your password. If that fails, use the “Forgot Username” option. If still locked, contact support – it may be a security lock due to multiple failed login attempts. Provide verification details to unlock.
- Game not loading: Clear browser cache and cookies, disable VPN, and try a different browser (Chrome, Firefox). If the problem persists, check if the game is under maintenance – support can confirm.
Pro Tips
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Skrill / Neteller | Instant | 1–24 hours |
| Visa / Mastercard | Instant | 2–5 business days |
| Bank Transfer | 1–3 business days | 3–7 business days |
| Paysafecard | Instant | Not available (use alternative method) |
Note: Always complete KYC before requesting a withdrawal. This avoids delays. Deposit with e-wallets for fastest withdrawal times. If you are in a hurry, choose Skrill or Neteller.
Quick Answers
How long does a withdrawal take after KYC approval?
Most withdrawals are processed within 24–48 hours. E-wallet withdrawals then arrive within minutes to a few hours, while card and bank transfers take additional 2–5 business days.
Can I withdraw without wagering a bonus?
No. Any active bonus must meet its wagering requirements before a withdrawal. You can forfeit the bonus, but then the bonus and any winnings from it are lost.
What is the minimum withdrawal amount?
The minimum is usually €20 or equivalent in your currency. Check the cashier page for exact limits on your chosen method.
Do I need to verify my account before withdrawing?
Yes. Full KYC verification is mandatory before the first withdrawal. Submit your documents early to avoid delays.
Which games contribute 100% to wagering?
Most slots contribute 100%. Table games like blackjack and roulette typically contribute 5–20%, while live dealer games may contribute 0%. Always verify in the bonus terms.
Is there a mobile app for this casino?
The casino uses a mobile-optimized website and a progressive web app (PWA) that you can launch from your browser. There is no native app in Google Play or the App Store.
What should I do if my withdrawal is rejected?
Contact live chat support immediately. Common reasons include unmet wagering, mismatched payment method, or a pending KYC review. They will tell you exactly what to fix.
With these steps and tips, you are ready to make your first withdrawal smoothly. Always read the terms for your specific bonus and payment method, and remember that responsible gambling includes setting limits and knowing when to stop. Good luck!